Job Title: Senior IT Systems Engineer - Projects & Escalation
Salary: £45k - £55k (dependent on skills and qualifications)
About the Client
My client is a prominent IT solutions provider based in Bristol, specialising in cloud-based services, including Azure and M365. Supporting a diverse client base, they offer cutting-edge IT solutions to SMEs, corporate, and finance organisations. As a company that embraces emerging technologies, they are focused on driving innovation and delivering high-quality services to their clients.
Role Overview
My client is seeking a Projects focussed 3rd line Engineer to support and maintain their managed IT services, focusing on cloud-based deployments and infrastructure solutions as well as getting involved with pre-sales. The successful candidate will play a senior role within the team, working with technical architects on a variety of complex IT projects and acting as a key point of escalation for more intricate technical issues.
Key responsibilities include:
- Leading cloud system deployments (Azure PaaS, IaaS, SaaS)
- Overseeing on-premise and cloud server installations
- Supporting clients during critical IT outages
- Collaborating with the team to drive new IT requirements and solutions
This is a dynamic, varied role requiring a strong technical background in cloud technologies.
The Offer
- Flexible working (3 days in the office / 2 days at home)
- Continuous professional development opportunities
- Competitive salary and 24 days holiday (plus bank holidays)
- A supportive, fast-paced work environment
- Access to free Microsoft training
Key Skills & Experience
The ideal candidate will possess:
- Proven experience in an MSP environment OR Azure Environment
- Expertise in Azure, Microsoft 365, and Microsoft Server technologies
- Strong knowledge of AD, DNS, Exchange, and Remote Desktop Services
- Experience with Hyper-V, vSphere, and backup/DR technologies
- Strong troubleshooting and problem-solving abilities
- Excellent communication skills and customer service orientation
- A proactive, solution-focused approach
- A valid driver's license and transport access
If you're a senior IT professional looking to take the next step in your career and be part of a growing and innovative team, please reach out for more details about this exciting opportunity!
